Privacy policy

Last Updated: May 25, 2026

At Tkore we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect certain personal and non-personal information, including:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party payment providers)
Order history and purchase information

Non-Personal Information

IP address
Browser type and device information
Pages visited on our website
Time spent on the website
Referral sources and browsing behaviour

This information helps us improve our services and provide a better shopping experience.

2. How We Use Your Information

We use your information for purposes including:

Processing and delivering orders
Providing customer support
Sending order updates and notifications
Improving website performance and user experience
Preventing fraud and unauthorized transactions
Sending promotional emails, offers, or updates (only if you opt in)
Complying with legal obligations

We only collect information necessary to operate our business effectively and responsibly.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Keep products in your cart
Analyze website traffic and performance
Personalize content and advertisements

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

4. Third-Party Services

We may use trusted third-party services to operate our business and provide services efficiently. These may include:

Payment gateways
Shipping and logistics providers
Website analytics tools
Marketing and advertising platforms
Email communication services

These third parties only receive information necessary to perform their services and are expected to handle your information securely and responsibly.

Please note that third-party services may have their own privacy policies, and we encourage users to review them separately.

5. Payment Security

We do not directly store your debit card, credit card, UPI, or banking information on our servers. Payments are processed securely through trusted payment gateways and providers that follow industry-standard security practices.

6. Data Security

We take reasonable security measures to protect your personal information from:

Unauthorized access
Misuse
Loss
Disclosure
Alteration or destruction

While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

7. Customer Rights

As a customer, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Ask questions about how your data is used

To exercise any of these rights, please contact us using the details below.

8. Retention of Information

We retain customer information only for as long as necessary to:

Fulfill orders
Provide support
Meet legal and accounting obligations
Resolve disputes and enforce agreements

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Updated versions will be posted on this page with the revised effective date.